This Customer Service and Contract Review Procedure complies with ISO 13485:2016, EU MDR 2017/745, and FDA QMSR 21 CFR 820. Delivered in editable Word format, it defines processes for reviewing customer requirements, contracts, and service commitments to ensure compliance and product quality. Digital delivery within 24 business hours.
This procedure ensures that customer requirements and contracts are systematically reviewed before acceptance, preventing misunderstandings and ensuring compliance with regulatory standards. It covers communication with customers, evaluation of requirements, and documentation of contract reviews. Delivered in editable Word format for customization. Consultancy services are available via email, Zoom, or on‑site visits. Full implementation or signed, approved procedures are offered at an extra fee.